We will answer the most frequent questions our team is asked by practitioners and patients. Step by step these will be expanded by webinar videos and other instructional videos.

Please contact us to order a testkit for the blooddraw.
After you've received the testkit we recommend using the internet-based UPS platform www.ups.com to order a UPS pickup.
If your testkit does not contain a UPS Shipment Waybill, please contact us some days before getting your blood drawn. In this case we will create your UPS Shipment Waybill and email it back, so that you can print it.

We would like to inform you, that we have the following Public holidays in Germany (Bavaria):

Ascension Day (Thursday, 30 May 2019)
Whit Monday (closed) (Monday, 10 June 2019)
Feast of Corpus Christi (Thursday, 20 June 2019)
Augsburg Peace Festival (Thursday, 8 August 2019)

Because of the worldwide cooperation we have decided to work with a skeleton staff on these days.

We are available for you from 08:00 till 12:00 o´clock (Except on Whit Monday)!

Please be careful with the shipments this weeks!
If you have questions or urgent requests, please don´t hesitate to contact us.
We will gladly help you!

Kind regards,
Your ArminLabs Team